New Patients

We realize that patients with neurological issues are in need of compassionate care and will do everything in our power to deliver the most advanced treatment in a timely fashion.

We accept most insurance plans including: Aetna, Blue Cross/Blue Shield, Cigna, Great West PPO, Humana, Medicare, and United Healthcare (UHC).  We continue to partner with insurance providers in order to offer the best options for you, so be sure to check with us on the latest insurance updates by calling (865) 622-6545.

Our office uses an electronic medical record system by Athenahealth which allows state of the art documentation and medical record keeping, while extending our services online and providing added convenience to the patients.

New Patients:

1. Before you arrive

iStock_000015892268_SmallYour referring physician provides the initial new patient request.

You will then need to fill out the New Patient Registration Form listed below and mail it to our office. As soon as we receive this form, we will schedule your appointment and you will have access to our patient portal.

Completing the online check-in using the patient portal  before you arrive will ensure quick service and shorter waiting times.

Please bring  your insurance card and a valid photo ID for your appointment.

2. Getting here

Our office is located at 2060 Lakeside Centre Way, Knoxville, TN 37922.  Please see the Contact Us page for map and hours of operation.

3.  After your appointment

You will receive a patient summary of care, along with an action plan to treat your conditions.  This information will also be available to download through your Patient Portal log in.  We will send all prescriptions electronically directly to your pharmacy of choice.  We will schedule all your tests and contact your insurance provider to obtain their approval before we conduct any tests.

Need more information?

Please don’t hesitate to contact your physician or our office at (865) 622-6545 if you have any questions before or after your visit.  You might also want to read our page on Patient Resources.